Tel-A-Patient - FAQ's, Manuals and Important Docs - The Leader in Patient Communication

Tel-A-Patient - Your Trusted Partner in Patient Communications with our Message-On-Hold and Appointment Confirmation systems.

Manuals, FAQ's and Important Documentation

One of the most Important questions asked is. . .
Why does the Music sound Distorted & the Voice sound Great
while On-Hold using a Cellular Phone?
Click here to Find out why!

"Frequently asked Questions " Click here to download the PDF
This document provides many answers to questions on a variety of support topics such as Installations, Audio Productions, Hardware Problems, Etc.

Our Message-On-Hold Players and Analog Phone Adapters

		Tel-A-Patient Advanced Autoload, Cassette to Digital Message-On-Hold player If you are experiencing technical issues with this Message-On-Hold Unit, please contact Tel-A-Patient at 800-553-7373 and ask for Technical Support. Click on the picture to see an Enlarged View.

		Tel-A-Patient Autoload 2000, Cassette to Digital Message-On-Hold player Quick Reference and Installation Manual Click here to download the Manual Click on the picture to see an Enlarged View.

		Tel-A-Patient Autoload 2000, CD to Digital Message-On-Hold player Quick Reference and Installation Manual Click here to download the Manual Click on the picture to see an Enlarged View.

		Universal 2 and 4 Line Message-On-Hold Adapters The SX8200, 2 Line and SX8400, 4 Line adapters allow you to connect the Tel-A-Patient Message-On-Hold Unit to two (2) or four (4) analog telephone lines. Many different corded phone models will work with this adapter using the Hold Button Only mode. With the Hold Button Only mode, your On-Hold Messages will begin playing when you hit the Hold button on your phone. This adapter works with ALL corded phones and many cordless phones using the Flash Then Hold Button mode. In this mode, you must hit Flash, then Hold buttons, in order for the On-Hold Messages to begin playing. Click here to download the Manuals and view more Info

		Dedicated Phone Model Specific 2 and 4 Line Message-On-Hold Adapters Skutch Electronics has designed a multitude of phone-specific adapters. This means that each adapter is designed to work with only specific types of phone, makes & models. They allow you to connect the Tel-A-Patient Message-On-Hold Unit to two (2) or four (4) analog telephone lines. All of these dedicated adapters work in the Hold Button Only mode. With the Hold Button Only mode, your On-Hold Messages will begin playing when you hit the Hold button on your phone. Click here for the most current Compatibility List of all Phone and Adapter models from Skutch Electronics. The BA-704 Universal Star Hold Adapter shown in the picture (left) will work with ALL 2 and 4-line telephones, including cordless phones, using the Star Then Hold Button mode. In this mode, you must first hit the Star Button, then Hold Button, in order for the On-Hold Messages to begin playing. Click here to download the BA-704 Universal Star Hold Adapter Manual. Please feel free to call our Customer Service Department at 800-553-7373 with any questions you may have!

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