TAP, Tel-A-Patient - Your Trusted Partner in Doctor-Patient Communications
LabResults-USB™ Puts You In Control!

"Before LabResults-USB, the hardest thing about lab tests was getting patients their results.
Now it's completely automatic for my practice and my patients"

When it comes to test results, does this sound familiar?
Anxious Patients - Too many Phone Calls - Unending Interruptions - Harried staff
Disgruntled Callers - Wasted Time & Wasted Money

Tel-A-Patient's LabResults-USB has changed the picture -
LabResults' state-of-the-art USB Technology makes it easier than ever for you to expedite the availability of test results in a way that is personal, and completely confidential. LabResults-USB works with the speed of a computer to make test results conveniently accessible to patients faster than you could ever imagine.

Now your patients can -
Access their LabResults anytime - Hear a Personal Message in Familiar Voice - Be Assured of Privacy and Complete Confidentiality - Receive Prep of Follow-up Instructions and Health Information - Appreciate a Higher Level of Service.

Now You and Your Staff can -
Select commonly used messages from your Message Library - Be more Attentive to Patients have more Time to be Productive - Enjoy better Working Condition - Improve your Standard of Care - Provide Personal Service that's Unattended - Communicate Test Results 24-Hours a Day.

How LabResults-USB Works -
Each Patient... Has a Personal Voice Mailbox - Receives an Individual PIN Number to access their Mailbox - Can retrieve Test Results Day or Night - Gains access through any Touch-Tone Telephone - Hears a Personal or Template Message Recorded by You or Your Staff.

You and your staff can - Design the Patient Access Codes in any numeric sequence - Patient Numbers, Social security Number, etc. - Follow Easy-to-Use vice Prompts to Record Messages - Record a Personal Message - Select commonly used messages from your Message Library - Deliver More Test results Faster and Unattended.

LabResults-USB -
Provides Voice Prompts to Guide your Staff, Eliminating the Need for staff Training - Creates On-Screen and Printable status Reports. - Tracks Massages to Identify If and When they were Retrieved. - Creates an Audit Trail by Storing Status of Messages in a 'History File'. - Automatically deletes Archive Messages in any Time-Frame you set.


LabResults Reports - Show the Date and Time Messages were Input by Staff - Show the Date and Time Messages were Retrieved by Patients - Can be printed to your Office Printer - Optional Label Printer creates Test Results Labels for attachment to each Patient's Chart - Create an Audit trail. - All Reports are archived automatically according to your parameter.

LabResults Includes -
 2 Line LabResults-USB Unit, LabResults software CD, Requires Windows 98, Windows 2000 or Windows XP PC with a minimum of 128mb Memory, 750mb Hard Drive, 1 USB Port and Modem.

Product Warranties - LabResults comes with a One-year Parts & Labor Hardware Warranty and One-year Free software Updates. Extended Warranties and On-Line, Remote Access Technical Support are available.

Service and Support - LabResults includes 90 Days Toll-Free, Remote Access Support plus a simple-to-follow Installation Guide (Typical Installation is abut Two Hours). Quick Reference Cards let your Staff access the system from any touch-tone telephone.

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